Below are simple steps for shopping online with Bonjour E-Shop :

1. Use searching engine to search your targeted items;
2. Press “Buy” on the product page;
3. Targeted product shown as selected product in Shopping Cart;
4. Press “Continue Shopping” or “Check Out”;
5. Provide credit card information, delivery address and etc.;
6. Receive confirmation notice via email as completion of transaction




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You will receive the delivery confirmation via email with your tracking number. You can access to HongKong Post website http://app1.hongkongpost.com/CGI/mt/enquiry.jsp and check the delivery status of the order.

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We can accept orders delivered to overseas addresses. If you would like to make an order for outside Hong Kong, please refer to the table below for more details:
Available Shipping Methods, Rates and delivery time

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It depends on the shipping method chosen for your order. The orders by Speedpost would take approximately 2 to 5 days for delivery while the registered surface mail would take usually 20 to 40 days for Europe region and 30 to 45 days for US and Canada. Please refer to the table below for more details :
Available Shipping Methods, Rates and delivery time
If you have queries about your order, please send email to eshop@bonjourhk.com for enquiry.

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Customers are advised to check with local tax bureau regarding the relevant tax issue before you proceed with shopping online. It is always different from country to country on import tax and it would be subject to local tax bureau of the country. Bonjour E-Shop is not responsible for any import tax. Customers have the right not to accept the order which is imposed with import tax by local custom department. However, you may have to adopt the delivery and handling charges for returning the order.

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Payment for online orders can be made with a credit card. We accept the followings :

• Visa
• MasterCard
• American Express
• Diners
• JCB

Except for credit card payments, we also accept email payment (service offered by Paypal and Moneybookers). Customers can make payment as easy as sending email. You only need to have an email address and register with Paypal or Moneybookers.

FAQs of Paypal : https://www.paypal.com/cgi-bin/webscr?cmd=p/ema/index-outside

FAQs of Moneybookers : http://www.moneybookers.com/app/faq.pl?gid=1&qid=102

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Shopping on bonjourhk.com is safe and secure. We use SSL encryption to keep your information safe, and we never distribute your personal information to 3rd-party vendors.

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Bonjour E-Shop delivers orders to following 47 overseas countries :

Australia                    UAE                           Poland

Canada                     Austria                       Portugal

Brunei                       Belgium                     Slovakia

Cambodia                  Cyprus                       Slovenia

China                        Czech Republic           Spain

India                         Denmark                   Sweden

Indonesia                  Finland                      Switzerland

Japan                        France                       Turkey

Laos                          Germany                    United Kingdom

Macao                       Greece                       New Zealand

Malaysia                    Hungary                     USA

Philippines                 Ireland                      Mexico

Singapore                  Italy                          South Africa

South Korea               Liechtenstein              Morocco

Taiwan                       Luxembourg

Thailand                    Netherlands

Vietnam                     Norway

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We do carry wholesale business for some brand names with adequate stock. The wholesale price is also meant the ex-warehouse price. Bonjour E-Shop does NOT arrange shipping for overseas buyers. Overseas buyers should arrange a forwarder company for picking up products from our warehouse and departing Hong Kong. Regarding the brand names offered for wholesale, the minimum order quantity is requested to be at least 36 pieces for each item. Potential buyers should fill out the href=http://www.bonjourhk.com/forms/wholesales-en.pdf target=_blank>Wholesale Request Form and send back to us for process.

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Bonjour VIP Club is designed only for customers shopping via Bonjour retail shops. There will be another Point Club planned to be launched for Bonjour E-Shop customers in soon future.

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